What NASCO is Doing about Covid-19

In these challenging times, NASCO is acutely aware of the impacts that COVID-19 has placed on our Blue Cross and Blue Shield family and the members, providers and communities you serve. NASCO’s top priority is the health and welfare of our associates, customers and business partners, and you are foremost on our minds as we make decisions and respond to this unprecedented global crisis.

NASCO maintains a HITRUST-certified business continuity program, and we have been and continue to be prepared to engage the tools, processes and people necessary to support COVID-19. We have fully implemented our contingency plans for all of our operations, made additional resources available to support our customers, and have found and will continue to find innovative ways to proactively address the healthcare technology needs associated with COVID-19.

As we evaluate and adapt to best address emergent situations, we will provide frequent updates to this page. We stand strong by our Blue Cross and Blue Shield family. We will get through this together!


John Ladaga
President and CEO


Honoring NASCO’s 35th Anniversary

Looking back, 1987 may seem like a simpler time — a time before the world knew what the internet was or what a smartphone could do. On the basement floor of a modest brick building in Sandy Springs, Georgia NASCO began with a simple idea — a desire to help the Blues build a better […]

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Embracing New Mindsets and Behaviors for Customer Success

Four years ago, NASCO began implementing NCompassSM, our customer servicing product, at Blue Cross and Blue Shield of Massachusetts (BCBSMA) to replace the plan’s existing CRM system. The initial phase of the implementation focused on providing service to BCBSMA’s members, and, its completion, while eventually successful, left several opportunities for improvement. Learning from their [...]

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Covid-19 Preparedness Continues

While we as a nation are making great progress in getting vaccinated and lowering COVID-19 infections, our team members and business partners in India, along with their family members, friends and coworkers, are experiencing a devastating surge in the number of COVID-19 cases. NASCO has very strong connections to India, and we, as well as our […]

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NASCO Awarded Top Workplace!

NASCO Receives Top Workplaces Award from the Atlanta-Journal Constitution We are delighted to announce NASCO has been named a 2021 Top Workplace! On Sunday, March 21, The Atlanta-Journal Constitution published a list of the top employers in the Atlanta metro area. Over 3,000 Atlanta-based businesses participated in the program and the top 175 made the […]

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Ready To Co-Create The Future of Healthcare?

NASCO is continually innovating. We are developing new products, improving capabilities and increasing sharable services to ensure that our health plan customers remain competitive and aligned with changing market demands.