Deliver High-Quality IT Projects and Business Services
We use key optimization principles and techniques to solve complex business and technical problems quicker so payers can get back to their business.
Healthcare payers are under increased scrutiny as it relates to cost, member satisfaction and performance. Our keen awareness of their issues and unlimited knowledge of payer systems, processes and operations is why some of the nation’s top health plans look to us first when they need help solving their most complex business and IT problems. Our actions and outcomes yield reduced per capita and operational costs, and improved system performance and member satisfaction.
Business Effectiveness Solutions helps payers grow their business, reduce cost and improve customer service by optimizing usage of technologies, assets and enablers. Our pursuit to improve IT systems and processes ensures system usage is perfected and precise so members have an exceptional and seamless experience. Our outcomes also yield stronger ROI for products payers invest in, and helps payers meet performance guarantees through best-in-class system usage and process optimization.
We leverage innovative tools, best practices and state-of-the-art technologies to solve sophisticated problems quicker than other providers can claim. Through our methodology and prowess, we help payers build optimal future capabilities. Using this approach, we identify and eliminate inefficient and ineffective processes and procedures and unnecessary manual intervention, which saves time and reduces cost. Our outcomes provide better service for members, delivered in a cost-effective manner.
We combine a standard, repeatable and proven set of best practices, methodologies and tools with consultants who have an average of over 25 years of experience working directly with NASCO and payer-specific systems, applications and third party products. This powerful combination is unique and separates our consultants from other consulting groups who may possess the tools, but do not have the intrinsic, detailed knowledge of NASCO and payer-specific IT systems and environments.
Alternative options simply cannot match the effectiveness of Business Effectiveness Solutions when it comes to optimizing the assets payers use to serve members.
supported products & solutions
NASCO Processing System (NPS)/Claims, MembersEdge®, NCompassSM, Navigator for ClaimsSM, Provider Management and Reimbursement (PMR).
Claims products, Claims Editing & Auditing solutions, Membership & Billing products, Pricing products, Provider Reimbursement products, Utilization Review and Management solutions, Capitated products, HIPAA & EDI Standards, Inter-Plan Teleprocessing Services (ITS), PBM Integration, Medical Policy & Administration, Federal & State Mandates, Robotics and Desktop Automation.
- Business and Organizational Readiness
Operational Performance Services
- Inventory Management
- Analytics and Reporting
- Automation Improvement
- Call Center Optimization
- Rapid Automation
- Business Process Governance and Controls
- Business Process Improvement
- Capability Assessments
- Optimize Technology
- Lower Operating Costs
- Enhance Resource Productivity
- Increase Member Satisfaction, Engagement, Growth & Retention
- Enable Revenue Growth
- Exceed Performance Metrics
- Improve System Performance
- Increase Speed to Market for Payer Products