Servicing & Advocacy

Looking for ways to create better experiences for consumers? Let NASCO help you make an impact where it counts.

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Make it seamless.

NCompassSM consolidates all member and provider information into a single application and guides customer service representatives through the process of meeting a customer’s needs as efficiently and effectively as possible — that means less time searching and more time helping.

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Personalize their experience.

AI.meSM (pronounced “ˈā-mē”) is NASCO’s artificial intelligence engine that houses a library of pre-configured business rules and event triggers — along with member healthcare data and analytics — to deliver personalized health and wellness recommendations to members through web, mobile, clinical service and call center channels.

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Let us do the heavy lifting.

NCompass and AI.me are both hosted solutions, with the infrastructure, maintenance and support all provided by us.

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Know it fits.

We configure leverageable Blue capabilities, while still providing you with the flexibility needed for plan-specific customization, to ensure that you get the right solution to meet your needs.

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Ensure security and compliance.

NCompass is SOC2 Type II and HITRUST certified, so you can feel confident that your health plan and member data are secure.

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Maximize interoperability.

Integrating our solutions with your solutions is almost effortless. With NASCO’s Developer Portal, you gain access to a library of secure, open APIs and business events that can help transform your business and drive interoperability.

Ready to Empower the Future of Healthcare?

NASCO is continually innovating. We are developing new products, improving capabilities and increasing sharable services to ensure that our health plan customers remain competitive and are aligned with changing market demands.